Changelog

The latest improvements to Boom.

Boom Voice sounds more human

We deployed a new version of Boom Voice. It sounds dramatically more natural — perfect for Research campaigns running over voice.

Introducing Boom Surveys

You can now run Boom Surveys — shorter, focused conversations to ask your customers a specific question and get fast answers.

Use Surveys when a full Research interview is more than the moment calls for: a quick pulse after a release, a single follow-up question, or a targeted check-in with a segment.

The Boom command center with a chat input that says "Ask anything about your organization", quick actions to summarize interview results, create an initiative, show engagement stats, and draft an insight report, plus a list of recent initiatives

Meet the Boom Agent

We built an agent at Boom that controls the entire platform.

It can create research initiatives. Change settings. Add context about your company. All through a conversation.

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The Boom Initiative Detail view, showing a research initiative with an objective, guiding questions, and a timeline

Customer interviews in 2 days

Define your research objective. Add the guiding questions you want answered. Boom does the rest.

Boom Research runs personalized, context-aware customer interviews at scale over WhatsApp, email, and voice — turning what used to take weeks of recruiting and scheduling into a 2-day workflow. Each conversation feels human, follows the thread your customer opens up, and stays focused on the questions that matter to you.

When the conversations are done, Boom synthesizes every transcript into an actionable insight report — so you go from "let's talk to users" to "here's what we learned" in days, not quarters.